Privacy Policy

1. What we collect

• Website analytics (self-hosted): when you visit our pages we record the page, your IP address, browser, operating system, device type, approximate location (country and city, derived from the IP), referrer and UTM campaign parameters. This data is stored on our own server.
• Contact form: the name, email address and message you submit. This data is only used to answer your question.
• Subscriptions: your email address (for delivering signals) and payment details, which are processed by Stripe. We never see or store your full card details.
• Login: a PHP session cookie so you stay logged in. We do not use tracking or advertising cookies.

2. Why we collect it

Analytics help us understand which content is useful and where our visitors come from. Contact details are used solely to reply to you, and subscription data to deliver the service you paid for.

3. How long we keep it

Analytics data is kept indefinitely for performance analysis and is never sold or shared with third parties. Geolocation lookups (via ipapi.co) only send an IP address and return a country/city; no personal data is stored by them beyond the lookup cache.

4. Third parties

• Stripe — payment processing (see stripe.com/privacy)
• MailerLite — email delivery for subscribers
• ipapi.co — IP geolocation
• Collective2 — live trade tracking (public performance data)

5. Your rights

You may request access to, correction of, or deletion of your personal data at any time. Contact us at trader@symtrade.com and we will comply within 30 days.

6. Contact

Questions about this policy: trader@symtrade.com.